Frequently Asked Questions
Everything you need to know about shopping with Maktabakw
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard, as well as local payment options like KNET for a seamless checkout experience.
How long does shipping take?
For local orders within Kuwait, we typically deliver within 24 to 48 hours. International shipping times vary by destination but generally take 5 to 10 business days.
What is your return policy?
We offer a 14-day return policy for items in their original packaging and unused condition. Please ensure you have your receipt or proof of purchase to initiate a return.
Can I track my order?
Yes, once your order is dispatched, you will receive an email or SMS with a tracking number and a link to monitor your shipment's progress in real-time.
Do you offer bulk or corporate discounts?
Absolutely. For large volume orders or corporate inquiries, please contact our support team directly via email to receive a customized quote.
Are the products on Maktabakw authentic?
We take pride in sourcing only genuine, high-quality products directly from authorized distributors and reputable manufacturers.